Continuation Services
Continuation Services are complex and time consuming. Not only do you have to stay on top of legislative changes, but you must also manage various requirements that can differ based on location. isolved is an industry leader and your trusted partner in simplifying these processes, while helping you remain in compliance. We offer services for supporting federal and state COBRA legislation as well as federal and state leave mandates.
Key Service Offerings
COBRA
COBRA compliance can not only be complex, but time consuming. And many employers don’t fully understand what it means, much less everything that it requires them to do. Isolved has been providing COBRA administration services since its inception, and we continue to be the industry leader in helping employers remain compliant while simplifying the process. As regulations change, isolved adapts so you don’t have to worry. isolved is the right solution to ensure you’re adhering to the law.
Leave Management
Employee participation in FMLA is on the rise, and more and more states are offering their own FMLA-equivalents. As legislation grows and changes, you need to find a better way to manage leave requests to ensure you’re efficiently supporting your workforce. With isolved Leave Management services, you can free your team from the complexity and hassle of managing leave while ensure the entire process is handled compliantly, no matter where your employees reside.
State Continuation
State Continuation requirements vary by state and may include continuation of benefits outside of COBRA requirements and/or an extension of benefits beyond the time frame allowed under COBRA. Make the burden of collecting premiums and processing State Continuation elections simple. isolved manages administration for 13 states (AZ, CA, CO, CT, DE, MD, MN, NJ, NY, PA, TX, UT, VA, plus the District of Columbia). New states continue to be added. The generation and delivery of election notices will be taken care of, too.
Direct Billing
It can be challenging to manage the collection of health premiums from those on your plan that are not eligible for deductions—such as retirees or employees out on leave. With isolved’s Direct Billing, we will:
- Send invoices to your plan participants
- Provide a single remittance back to you once per month
- Determine if payment is timely and communicate terminations of coverage
- Assign a customer service representative
- Provide a Call Center for plan participants
- Collect payments
- Provide reports for:
- Enrollment and dis-enrollments
- Participant status
- Premium remittance